Help & Support

Frequently Asked Questions
Please refer to our FAQ page.

Order and Payment
Once you place your order we will contact you by email or telephone to confirm your wording. We will send you sample wording for you to use and a spreadsheet for you to complete your guest names and addresses as this is included in the price. You can pay by Cash, Cheque, Telephone Banking or Credit Card.

Postage and Packaging
Orders Under £10 - £1.99
Orders £10 to £50 - £3.99
Orders £50 to £249.99 - £5.99
Orders over £250 are free

Returns Policy
We are unable to provide a refund on any personalised product.
However, if your goods are faulty or have been received in a damaged condition, please contact us to arrange for return and/or replacement of the goods.

Returns only accepted if goods are returned within 7 days.

Please include your order number....This saves me bags of time. Thanks

I am really sorry we are unable to refund Postage and Handling unless the item is faulty.

Terms and Conditions
Please refer to our terms and condition page.

Privacy Policy
Please refer to our privacy policy page.

Contact Us
Please use the online contact form to contact us.